BackPak Privacy Policy

Effective Date: April 16, 2026

This Privacy Policy explains how BackPak (“BackPak,” “we,” “us,” or “our”) collects, uses, stores, and protects your information when you visit https://backpak.ai (the “Website”) or use our services.

By using our Website or services, you agree to the practices described in this Privacy Policy.

We may update this Privacy Policy from time to time. When we make changes, we will post the updated version on this page and revise the Effective Date. We encourage you to review this page regularly.


1. Information We Collect

When you visit our Website or interact with us, we may collect the following information:

Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Business information

  • Any details you submit through forms, surveys, bookings, or support requests

Information Collected Automatically

  • IP address

  • Browser type and device information

  • Pages visited and time spent on pages

  • Referral source

  • General location data

  • Website usage data through cookies or analytics tools

Marketing and Communication Data

  • Preferences for receiving emails or updates

  • Responses to campaigns, surveys, or promotions


2. How We Use Your Information

We use your information to:

  • Provide and improve our products and services

  • Respond to inquiries and customer support requests

  • Personalize your experience on our Website

  • Send updates, newsletters, and promotional messages (you may unsubscribe anytime)

  • Analyze Website traffic and user behavior

  • Improve security and prevent fraud

  • Comply with legal obligations


3. Cookies and Tracking Technologies

We use cookies and similar tools to improve your browsing experience and understand how visitors use our Website.

Cookies may help us:

  • Remember preferences

  • Measure traffic and performance

  • Improve Website functionality

  • Support marketing efforts

You can control or disable cookies through your browser settings. Disabling cookies may affect some Website features.

Helpful browser guides:

  • Google Chrome

  • Safari

  • Firefox

  • Microsoft Edge


4. Sharing Your Information

We do not sell your personal information.

We may share your data only in these cases:

  • With trusted service providers who help us operate our business (hosting, analytics, email tools, payment systems, CRM platforms)

  • If required by law or legal process

  • To protect our rights, users, or property

  • In connection with a merger, acquisition, or sale of assets

All third parties are expected to handle your data securely.


5. Data Security

We take reasonable technical and organizational steps to protect your information from unauthorized access, misuse, loss, or disclosure.

No online system is 100% secure, but we work to use current security practices to safeguard your data.


6. Third-Party Links

Our Website may contain links to other websites or services. We are not responsible for the privacy practices of third-party sites. We recommend reviewing their privacy policies before sharing your information.


7. Your Choices and Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your data where legally permitted

  • Withdraw consent for marketing emails

  • Restrict or object to certain uses of your data

To make a request, contact us using the details below.


8. Data Retention

We keep personal information only as long as needed for business, legal, accounting, or security purposes.


9. Children’s Privacy

Our Website and services are not intended for children under 13 years old. We do not knowingly collect personal data from children.


10. International Users

If you access our Website from outside the country where our systems are located, your information may be transferred and processed in other countries.


11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

BackPak

Website: https://backpak.ai


12. Consent

By using our Website, you consent to this Privacy Policy.